Quick Answer
If someone says their mic is broken, send a mic test link before walking them through app settings.
Step-by-Step
- Send the Microphone Test page link to the user.
- Ask them to allow microphone permission and speak normally.
- Have them confirm whether the level meter moves or recording works.
- If it fails, check browser permission and selected input device.
- Use a support snapshot if you need device and browser details.
Recommended Workflow
Open the most relevant calculator or utility first, enter a realistic starting point, then use the supporting tools to check assumptions, clean inputs, or prepare the final output.
FAQs
Why send a mic test link first?
It quickly separates a real device problem from a meeting-app configuration problem.
What should the user report back?
Whether the mic is detected, whether the meter moves, and which browser/device they used.